GongqixinGONGQIXINDiscuss a Project
English
中文English
Home/Industry Solutions
INDUSTRY SOLUTIONS

Industry Solutions

Industry solutions covering business scenarios, functional planning, integration and delivery acceptance.

Solution Categories⌄
FROM BUSINESS CHALLENGES TO SYSTEM DESIGN

Choose your industry and explore a practical solution.

When AI customer service should hand over to a person
AI Customer Service Management System

When AI customer service should hand over to a person

The robot continues to ask questions and the customer has already stated that he wants to find a human being, which will make the communication stop where it is. The triggering conditions for manual transfer need to be clear: the user actively requests, the information cannot be confirmed, continuous answers are not what the question asked, or the matter requires manual permission, these can all become the basis for transfer. The decision of whether to transfer cannot just be determined by a vague confidence number. The risk of the problem and the current status of the customer must also be considered.

Explore Solution
How to synchronize corporate WeChat address book to handle job transfer and resignation
WeCom Management System

How to synchronize corporate WeChat address book to handle job transfer and resignation

If address book synchronization only processes new employees, job transfers and resignations, the old permissions will be left behind. Employees may belong to multiple departments, or they may change positions but maintain the same identity. The system needs to distinguish between personnel identification and department relationships. Before synchronizing the design, determine which organizational data is the source of maintenance and which fields allow local addition to avoid repeated overwriting during bidirectional modifications.

Explore Solution
Write digital human scripts for listening rather than reading
Digital Human Development

Write digital human scripts for listening rather than reading

If an introduction on a web page is directly read by a digital person, the sentences may be too long, the abbreviations are difficult to understand, or the numbers are stacked together. The audience cannot read back to the previous sentence at any time like reading an article, and the script needs to be arranged according to the auditory rhythm. First confirm which problem the video is going to help viewers solve, and then select the necessary information. This is more clear than cramming the entire product manual into one minute.

Explore Solution
How to avoid repeated collection of information in student registration forms
Education & Training Management System

How to avoid repeated collection of information in student registration forms

Registration portals often require many fields to be filled in without explaining what they are for. In actual use, students may submit repeatedly, parents may fill it in on their behalf, or change contact information. Simply removing duplicates by phone number may lead to misjudgment. Determining the basic information and identity relationships required for course services first, and then designing the fields can reduce irrelevant collection and make subsequent communication clearer.

Explore Solution
Store inventory needs more than an on-hand quantity
Chain Store Management System

Store inventory needs more than an on-hand quantity

The system shows that the goods are in stock, but the shelves cannot be found. It may be that the goods are in transit, the orders are occupied, or the inventory differences are not separated. Chain inventory needs to distinguish between physical available, reserved, in-transit and pending records, and to clarify when to increase or decrease. By converting all status into one number, it is difficult for sales staff to judge whether they can promise to deliver the goods, and finance cannot explain the profit and loss.

Explore Solution
Booking systems: handle changes, cancellations and duplicate submissions
Hotel & Travel Management System

Booking systems: handle changes, cancellations and duplicate submissions

When a guest changes the date of stay, the order content and room resources must be adjusted at the same time. Changing only the number of nights stayed may cause the page to display successfully without confirming whether rooms are available on the added date. The change operation needs to be verified first and then saved.

Explore Solution
Handling missing and duplicate energy readings
Energy & Environmental Management System

Handling missing and duplicate energy readings

Instrument supplementary transmission includes collection time and reception time, both of which have their own purposes. The system needs to identify duplicate transmissions of the same sample and explain how missing reads are handled, so that offline intervals cannot look like true zero consumption.

Explore Solution
Source citations in RAG Q&A: How to make answers easy to verify
AI & Large Language Model Development

Source citations in RAG Q&A: How to make answers easy to verify

Answers with quotes do not mean that every sentence is supported by the source. RAG application needs to check the relationship between key conclusions and specific paragraphs. When the source only covers part of the business, the scope of the answer should also be limited and cannot be extended to conclusions for all situations.

Explore Solution
LET’S BUILD TOGETHER

Turn business ideas into reliable software.

From requirement sorting to online iteration, work with Gongqixin to find the digital path that suits you.

Let's Talk About Your Project
LET’S CONNECT

Discuss Your Project on WeChat

WeChat contact QR code

Scan with WeChat to add our contact.

Save or screenshot this code, then open WeChat Scan → Album to add our contact.

Open WeChatSave QR Code
If your browser cannot open WeChat, use its camera or album scanner.
LET’S TALK

Scan to Call and Discuss Your Project

15232589677

Scan with your phone camera or QR scanner, then confirm the call.

If your scanner does not support phone links, enter the number manually.