Gongqixin provides customized development services for intelligent customer service management systems for enterprise customer service teams. Organize business processes around knowledge access, retrieval enhancement and intelligent question and answer, and integrate existing systems with interfaces. Design permissions, auditing and deployment plans based on business scale to allow data and team collaboration to form a clear closed loop.

We will combine the actual roles and collaboration methods of corporate customer service teams, government and enterprise service windows, and online service platforms to confirm business processes, system boundaries, and data sources. The solution can start from core business modules, or it can be connected to existing systems to gradually form a complete closed loop.

Confirm the functional scope, interface requirements and acceptance methods before development; provide prototypes, stage demonstrations, test instructions and necessary documents during the delivery process. Data permissions, audit records, backup and recovery, and operation and maintenance monitoring will be designed based on the actual requirements of the project.