Public management systems require joint acceptance by business positions and technical personnel. Whether the application can be supplemented, transferred and ended after acceptance can better reflect the completeness than a separate check of the save button. Abnormal processes should also have clear feedback and continuation methods.

Business scenario

Select the complete process of submission, supplement, transfer, return and end according to the matter. Business personnel check whether the instructions and operations comply with the confirmed process, and technical personnel check whether the records and interfaces are correctly connected.

Abnormal testing

There should be test scenarios for incomplete data, repeated submissions, insufficient permissions and unavailable interfaces. Observe whether the system can give understandable prompts and retain information that requires further processing.

Delivery Instructions

It is recommended to organize the role matrix, issue versions, deployment configuration and maintenance boundaries to form an entry point for problem handling. The specific policy interpretation and management requirements are still the responsibility of the business unit, and there is no general compliance guarantee for development and delivery.

Scenario verification

An acceptance scenario can start from acceptance, include supplementary information, transfer and end, and check personnel permissions and status descriptions item by item. The business basis should be clearly stated in the problem record to avoid only changing the page text but missing the background behavior when repairing.

Specific verification method

Add one supplement and one transfer from the beginning of acceptance, and check the entire process record; the original matter will not be changed when the authority is insufficient; the status of the query page after the end is consistent with the result; execute the same end request again to confirm that results or notifications will not be repeatedly created, and the cause of the exception can be located.

Problem records retain preliminary information, operating steps and business basis. When repairing, check the page and background results, and then return to the same scene to avoid only changing the prompt text but missing the actual processing behavior.