The to-do quantity on the elderly care service dashboard needs to be able to be expanded into specific tasks. With only summary numbers but no detailed entry, it is difficult for managers to distinguish between real backlogs, repeated generation and status that has not been updated after execution. The numbers themselves cannot explain the reasons.

Indicator definition

First determine the indicators around shift scheduling, task backlog, reservations and bed arrangements. Each indicator must clearly state the data source, status conditions and statistical time to avoid different results with the same name on different pages.

Update rhythm

The time displayed on the billboard should match the business usage, and the data update time should be indicated. Not all data needs to be refreshed in real time; frequent queries may increase the burden on the system, but may not necessarily change the decision-making of managers.

Explanation portal

When the quantity is abnormal, you should be able to expand the corresponding business record to check whether there are any missing entries or the status has not been updated. The Kanban board is used to discover clues and cannot replace the staff to verify facts, let alone automatically draw a health judgment of the service recipient.

Scenario verification

For example, when the Kanban board shows that the to-do list is increasing, the corresponding tasks can be expanded to distinguish between real backlogs, repeated generation, and non-updated status after execution. Different causes require different treatments, and aggregate numbers alone cannot answer these questions.

Specific verification method

Expand the to-do indicators and check whether the total and the number of valid tasks are the same; complete a task, and the check list and statistics are updated at the agreed time; add a repeated task and confirm whether it has been identified; after switching positions, details and summary should follow the scope of the data.

The Kanban board is used to locate items that need to be checked. To determine the cause, you need to go back to the task, responsible position, and actual execution records. The indicator caliber should also be retained with the page to prevent different positions from being understood as different businesses.