The fee difference may result from incomplete refunds, channel billing cycles, or manual adjustments. Hotel reconciliation needs to show the source of the amount and business status. First determine the nature of the difference and then process it. If you cannot see the difference, modify the total directly.

Source of fees

Accommodations, packages and additional services should have traceable source records. The settlement page displays details and corresponding periods to help staff identify repeated billing or missing business entries.

Adjustment basis

Manual adjustments must record the reasons, handling personnel and related matters. Whether to set up review and which amounts require approval should be determined by the enterprise process. During the development stage, a free remark cannot be used to replace all controls.

Reconciliation view

Channel settlement and internal order data should be compared according to the agreed caliber. Differences need to be distinguished between different time ranges, different refund progress and actual entry errors. You cannot automatically modify the original order if you see any inconsistency.

Scenario verification

When reconciling, you can juxtapose the original fee, adjustment and refund status of an order, first check whether there is a time difference, and then check the source of the amount. The automatic display of differences is a clue, and the actual modification should be completed through confirmed business actions.

Specific verification method

Verify the original expenses, adjustments and refunds in the same example, and check the source of the total; check the differences during refund processing and after completion; the difference in confirmation time can be explained when the reconciliation date is changed; manual adjustments require corresponding items and basis, and you cannot just save the final number.

On the reconciliation page, go back to the order details from the differences to distinguish between records waiting for settlement and records that really need to be corrected. Each time the amount changes, the business action is retained to facilitate subsequent verification of the same order.