The appointment page only has one registration button, and users often don’t know when to start, what to talk about, and how to receive reminders after registration. Incomplete information shifts the job of interpretation to customer service.

First clarify the questions and conditions

Clear the topic, time, participation method, lecture content and reminder selection. The form only collects necessary information; clearly explain the purpose of the contact information and allow users to choose reminders independently.

Put the rules into the actual process

For example, product training can clearly state what needs to be prepared in advance whether it is for existing users or new customers; after the appointment is successful, an activity entrance can be viewed again.

Check with specific scenarios

Check the unregistered, registered and event end status respectively, check the time display and cancellation reminder entrance; do not automatically turn an appointment into a long-term marketing subscription.

Check the results one by one

  • The first screen of the reservation page can give priority to the time, topic and participation method, and move the complex product introduction to the back to avoid the audience having to scroll for a long time to know when the broadcast will start.
  • The fields to be filled in are selected based on the purpose of registration. Public sharing activities usually do not require the collection of personal information unrelated to viewing.
  • After submission, the registration results will be available for query, and whether there are any review steps.
  • When an event is rescheduled, the appointment page, confirmation notification and calendar information should be updated together.
  • If the number of people is limited, confirmed, waitlisted and canceled must be distinguished, and registration cannot all be displayed as successful.
  • The contact entry should indicate whether it is for event consultation or after-sales service, so that people who need help can find the correct person.
  • You also need to actually go through the filling and returning pages on the mobile phone.

How to review before and after going online

The time on the reservation page indicates the applicable time zone, especially for online cross-regional activities. Repeated registration can return to the existing record and modification entrance to avoid the same participant receiving multiple conflicting confirmation notifications.