INDUSTRY SOLUTIONS

Industry Solutions

Industry solutions covering business scenarios, functional planning, integration and delivery acceptance.

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FROM BUSINESS CHALLENGES TO SYSTEM DESIGN

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Recovering equipment data after a network outage
Manufacturing Execution System (MES)

Recovering equipment data after a network outage

Device collection is not always online continuously. After the network is interrupted, only saving the last state will lose the production process; re-uploading indiscriminately after the connection is restored may cause repeated counting. The collection end and the server end need to jointly define the supplementary transmission rules.

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If the inventory account is inconsistent with the physical items, don’t use an adjustment to cover up the reason.
Enterprise Resource Planning (ERP)

If the inventory account is inconsistent with the physical items, don’t use an adjustment to cover up the reason.

After discovering inventory discrepancies, directly adjusting to the count quantity can temporarily eliminate the numerical conflict, but it cannot explain where the discrepancy arises. ERP needs to support discrepancy investigation and handle unrecorded entries and exits, unit errors and inventory deviations separately to avoid the same problems from recurring.

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Choosing useful grouping rules for wave picking
Warehouse Management System (WMS)

Choosing useful grouping rules for wave picking

Combining a large number of orders into one wave does not necessarily reduce picking time. Order cut-off time, warehouse area, product characteristics and review capabilities will all affect grouping. WMS wave design needs to consider both picking and subsequent packaging to avoid centralized completion of the front stage and accumulation and waiting in the back stage.

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Supply chain inventory in transit, how to avoid double counting of available quantities
Supply Chain Management System

Supply chain inventory in transit, how to avoid double counting of available quantities

Supplier shipping notices, logistics in-transit records, and warehouse receipts may all describe the same batch of materials. If supply is included separately, false sufficient inventory will appear on the purchasing board. The system needs to clarify the status migration of materials from planning to receipt, rather than directly adding up different sources.

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The positioning in transit is not updated, what should the system prompt?
Transportation Management System (TMS)

The positioning in transit is not updated, what should the system prompt?

A location is displayed on the map, and it is easy to think that it represents the current location of the vehicle. Positioning may be affected by network, terminal status, or interface latency. The TMS in-transit page should clearly indicate the location, time and data source, and treat no update as a status that needs to be verified.

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Keep the reinspection process in quality rectification tickets
Construction Project Management System

Keep the reinspection process in quality rectification tickets

After the quality inspection finds problems, uploading the rectification photos and then closing the work order will leave the review process missing. The engineering system should separate problem registration, rectification submission and review confirmation, and save each processing opinion, especially the continued processing after the review fails.

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Show tenants progress when maintenance tickets are reassigned
Property & Industrial Park Management System

Show tenants progress when maintenance tickets are reassigned

After a tenant submits a repair report, if he only sees "Processing", he cannot tell whether someone is taking the order, waiting for accessories, or whether on-site cooperation is required. The park's repair reporting process should link internal processing with externally explainable progress, and clarify the responsibilities after transfer.

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Check personnel and equipment before assigning laboratory tasks
Laboratory Information Management System (LIMS)

Check personnel and equipment before assigning laboratory tasks

If task allocation only depends on who is currently available, method familiarity, position authorization and equipment availability may be ignored. LIMS should express business-determined allocation conditions as checkable rules, while retaining manual confirmation entry to avoid treating automatic allocation as professional judgment.

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CRM customer recovery should not only look at the last operation time
Customer Relationship Management (CRM)

CRM customer recovery should not only look at the last operation time

If an employee casually modifies the note, the operation time will be refreshed, but it does not mean that effective follow-up has occurred. Determining recycling based on the last operation time may encourage meaningless operations or may mistakenly recycle customers who are waiting for a reply.

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