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Industry solutions covering business scenarios, functional planning, integration and delivery acceptance.

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FROM BUSINESS CHALLENGES TO SYSTEM DESIGN

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AI support knowledge bases: organize questions before answers
AI Customer Service Management System

AI support knowledge bases: organize questions before answers

If the customer says that the order cannot be found, it may be that he has logged in to another account, or that the page filter conditions have not been cleared. Directly matching a sentence to a fixed answer can easily confuse different questions into the same situation.

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Enterprise WeChat access first lists the authorization scope
WeCom Management System

Enterprise WeChat access first lists the authorization scope

What the enterprise WeChat management system can do depends first on the capabilities, management permissions and interface authorization actually enabled by the enterprise. Development requirements cannot start with the vague goal of capturing all employee and customer records.

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Digital human production: confirm image and voice permissions first
Digital Human Development

Digital human production: confirm image and voice permissions first

When using real photos and sounds to create a digital person, you must not only check whether the material is clear, but also confirm whether it is approved for synthesis, which channels it will be displayed on, and how long it can be used. Participation in a shoot does not necessarily equate to consent to all subsequent uses.

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Training schedules: resolve resource conflicts first
Education & Training Management System

Training schedules: resolve resource conflicts first

Scheduling seems to only require time, teachers, and classrooms, but it actually also involves course duration, class size, equipment, and the time students can participate. Manual spreadsheets often find significant overlap but easily miss cross-campus commutes or classroom preparation time. Before developing the class scheduling function, it is necessary to separate the restrictions that cannot be violated and the preferences that can be coordinated, so that the system can give useful tips.

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Maintain a single source for chain store product information
Chain Store Management System

Maintain a single source for chain store product information

If the same product has different names, units or specifications in different stores, it will be difficult to check allocation, inventory and sales summary. Product master data needs to be unified with numbering and maintenance responsibilities, but stores should also be allowed to supplement display information according to business scope.

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Hotel room status: agree on definitions before visualization
Hotel & Travel Management System

Hotel room status: agree on definitions before visualization

Hotel room status may be updated jointly by the front desk, room service and ordering systems. When the same room displays different statuses on different pages, you usually need to check the status meaning and update responsibility first, and then adjust the visual layout and color.

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Energy data platforms: define metering boundaries and equipment relationships
Energy & Environmental Management System

Energy data platforms: define metering boundaries and equipment relationships

There is an inclusive relationship between the general meter and the sub-meters, and all meter readings cannot be added directly. The energy platform needs to first determine the measurement boundaries of the factory area and workshop, and then design summary and itemized comparisons to avoid misunderstandings caused by double counting.

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