Package processing can be counted according to submission, acceptance or end time, and different results will be obtained based on different calibers. Metrics pages should state which business event is used, especially if records span multiple months, and should not leave queryers to rely on guesswork to explain differences between departments.
Statistical scope
Make it clear whether the statistics are submitted, accepted, completed or currently in progress. The numbers of different states reflect different problems respectively and cannot be directly summed as an unclear completion indicator.
Time conditions
The submission time, acceptance time and end time should be selected according to the purpose, and records processed across cycles need to be correctly attributed. The statistical description clearly states the status and time conditions to facilitate comparison between departments with the same caliber.
Record verification
The dashboard provides detailed query and update time. For abnormal values, first check the source and business status. The analysis results are used to assist collaboration, and unverified data cannot be used to replace the specific business judgment of staff.
Scenario verification
For example, business submitted at the end of the month and accepted in the next month may be attributed differently in different reports. The statistics page should indicate the time of selection field, allowing queryers to explain the differences without having to guess why the data changed.
Specific verification methods
Prepare records submitted at the end of the month and accepted in the next month, and check the ownership of each report; withdrawals and resubmissions are handled according to the confirmation criteria; expand the total verification details; after switching the time range, the page should indicate the time field used, and repeated records cannot be unconditionally counted as valid cases.
Each number is equipped with statistical objects, status and time definitions. The summary can be expanded into item details, which not only facilitates checking of differences across months, but also allows report users to know what questions the current indicators actually answer.
