Travel orders are associated with multiple people and multiple itinerary nodes. Changing an arrangement will affect confirmed resources, items to be responded to, and notification content. The system needs to show the impact of the adjustment instead of just replacing a section of itinerary text.

Order objects

Travel orders should distinguish products, travel batches and participants, and make it clear which information belongs to an event and which belongs to the guest. In this way, multiple trips for the same product can be supported without repeatedly creating complete product information.

Resource Arrangement

According to the specific business-related accommodation, transportation or activity resources, retain the confirmation status and person in charge. The system can prompt for unconfirmed projects, but resources that have not been responded to by the supplier should not be displayed as scheduled.

Itinerary adjustment

Adjustments caused by weather, resource changes or customer requests need to record the reasons and notification status. The historical plan and the new plan should be identifiable so that service personnel can understand the scope of changes, rather than just retaining the final text.

Scenario verification

Itinerary adjustment can prepare examples of the original arrangement and the new arrangement, and check whether confirmed resources, resources to be responded to, and guest notifications are clearly distinguished. Staff should be informed of changes rather than just receiving a re-view message.

Specific verification methods

Modify a certain day’s itinerary and check that the original arrangement and the reason for the change are still available; cancel a participant and check the follow-up service list; keep the status pending confirmation when the resource has not yet responded; retain the sender and the current arrangement after sending the notification to avoid leaving only the unified message text.

Itinerary changes should refer to specific dates, locations or services. Recording resource confirmation and personnel notification separately allows staff to know which items have been implemented and which ones still need to be coordinated.