With different business districts, business areas, store opening times and product structures, store turnover cannot be directly used as a ranking of operating capabilities. The Kanban board needs to retain the comparison conditions and number of people or order base. First confirm the meaning of each indicator and then discuss the differences. The system can help identify phenomena that require further verification, and a single picture should not give a firm management conclusion.
First clarify the questions and conditions
Sales, customer orders, refunds and gross profits are defined respectively, and the date, store range and data update time are indicated. New stores and mature stores can be grouped, and the closure period for renovation is not directly compared with normal business days. The sales volume changes during the event are viewed in conjunction with discounts and commodity costs, and the increase in revenue cannot be directly regarded as an improvement in profits. Authorization details can be drilled down into the summary, and the source of exceptions can be checked.
Integrate rules into actual processes
For example, if a store has fewer business days this month, the daily average and monthly total express different issues. When members of two stores make repeated purchases, the total number of members is deduplicated according to the same entity, and the store participation volume is named separately to avoid adding the number of people in each store to exaggerate the overall size. Interpretation of changes in proportions requires greater caution when the sample size is smaller.
Check the processing results item by item
- Check the results of cross-store returns, price adjustments and cross-month payments for acceptance to confirm that the headquarters and stores use the same version.
- Historical snapshots are retained, and the effective date of rule modifications is noted.
- After managers raise questions based on the dashboard, they then verify the reasons based on inventory, personnel and customer feedback.
- The more valuable result of comparison is to identify specific improvement items and the person responsible, rather than just forming a ranking list.
How to review before and after going online
The target value in the business dashboard must also record the source and applicable period, so that the store can understand why the standard is adopted. Temporary activity goals and regular monthly goals are displayed separately, and the achievement status is accompanied by a caliber to avoid mixing different types of numbers into an overall ranking.
